Information and Technology Services
Information and Technology Services (ITS) is responsible for the coordination of information and communications technology (ICT) planning for the University, the delivery of robust, reliable core ICT infrastructure and enterprise systems, and the provision of professional ICT consultancy and customer focused support services.
The ICT vision is “To engage, enable, innovate and protect our ICT services, and empower the University of Waikato to leverage the value of ICT to achieve its strategic goals.”
ICT support is available to University staff and students engaged in teaching, learning and research. This support is accessible during business hours through in person, phone and email channels from the ITS Service Desk (located in the ITS building) and the ICT support teams located in the Student Centre and faculties. Online ICT support is also accessible via the ICT Self Help webpages.
Specialist ICT teams also support business operations, organisational ICT projects and research initiatives.
For more information, visit the website: its.waikato.ac.nz.